Privacy Policy

Last updated: January 2024

Introduction

MTS Paving And Roofing Ltd ("we", "us", "our") is committed to protecting your personal data. This privacy policy explains how we collect, use and safeguard your information when you use our website or engage our services.

We are registered in England and our address is Kenwood, Green Lane, Chessington, KT9 2DS. For any data protection queries, please contact us at [email protected] or call 0800 292 7648.

Information We Collect

We may collect the following personal data:

• Name, email address, phone number and postal address when you contact us or request a quote
• Details of the services you are enquiring about
• Technical data such as your IP address, browser type and operating system when you visit our website
• Information provided during the course of delivering our services

How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide quotes
• To carry out work you have instructed us to perform
• To communicate with you about your project
• To send you information about our services where you have consented to receive it
• To comply with legal obligations

Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

• Contract: Processing necessary to perform a contract with you or take steps at your request before entering into a contract
• Legitimate interests: Processing necessary for our legitimate business interests, such as responding to enquiries and improving our services
• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Legal obligation: Processing necessary to comply with the law

Data Sharing

We do not sell your personal data to third parties. We may share your information with:

• Subcontractors and suppliers involved in delivering services to you
• Professional advisers such as accountants or legal advisers
• Regulatory bodies where required by law

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. For completed projects, we typically retain records for six years in line with statutory limitation periods. Enquiry data where no work was carried out is deleted within twelve months.

Your Rights

Under the UK GDPR, you have the following rights:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

Cookies

Our website may use essential cookies to ensure it functions correctly. These do not collect personal data. We do not use advertising or tracking cookies.

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.